Frequently Asked Questions
Where is the practice space at 619 SW Water Street?
All of our offerings are located in suite 3B. You can enter Le Vieux Carré courtyard, and follow the brick ramp to the double doors. Enter the single door on the right, & just inside the door you will see a sign for stairs or elevator. Go up to 3rd floor, & look for OM on the River signage to suite 3B.
Where is parking & is it free?
Parking is free. At 619 SW Water Street you can park in the lot across from the building on the corner of State & Water labeled for Le Vieux Carré businesses (between the railroad tracks & the river) or on State Street.
Which Yoga class is right for me?
If you are new to Yoga, it might take some time to find the right day, time & teacher.
Consider classes that complement & assist you in attaining your goals.
Here is some info to consider whether your are new or expanding your practice:
New to Yoga : Level 1 or 1-2, Basics/Beginner/Foundations, Restorative, Yin & Individual
Beyond Beginner, Active/Challenging & Advanced Asana : Workshops, Individual Yoga, immersions, apprenticeships
Injuries & Health Concerns : Restorative, Yin, Individual, or call for a consult
Meditation & Breath : Guided Meditation, Yoga Nidra, Gong Bath, Restorative, Yin, Kirtan
Spirituality & Philosophy Focus : workshops, guest teachers, individual yoga
Not sure or have special considerations : call Tammy for class placement 309.231.9642
Do I need to register in advance?
Weekly classes do not require advance registration, but you can reserve a space by texting 309.231.9642. Weekly classes fill on a first come basis.
How do I register for a workshop or special offering?
Each workshop or special offering has a description with details how to register at the end. Please contact OM if you are unsure: 309.231.9642 or email email@example.com.
What if I register in advance for a weekly class, special offering, or individual session and need to cancel or don’t show up?
If you register in advance for a class, special offering, or individual session, you must cancel with 24 hours notice or you will be charged full price for the session. No shows will be charged full price. Registrations/Cancellations can be submitted vie email: firstname.lastname@example.org or call/text 309.231.9642.
Thanks so much for understanding our policy, as our class sizes are limited.
We understand that emergencies come up & life plans change, so thank you for connecting with advance notice.
What is your refund policy for Visiting Teachers, Professional Trainings & Retreats?
We understand that plans occasionally change and unanticipated circumstances sometimes arise. Its is therefore necessary that we have consistent refund and credit policies that are fair to you, the studio and the presenter. Thank you for your support.
For refund requests at least one week prior to the start of the event, you may request a refund less 15% of tuition/offering & cost of manual/materials for class.
- For refund requests less than one week before the event, you may request a refund less 50% of tuition/offering & cost of manual/materials for class.
- For refund requests 24 hours or less before the event, no refunds or credits will be given.
- If you do not show up for an event, no refunds or credits will be given.
- No pro-rates, credits or transfers are available for any of our special events for classes/days that you are absent or unable to attend (includes class series and workshops). We appreciate your understanding of this policy.
Do I need to bring anything/what should I wear?
Heading OM has mats, props & other supports you might need for practice. If you have your own mat, please bring it to use. You can wear comfortable clothes that aren’t too baggy.
How many people attend the classes?
Most weekly classes & special offerings have 6-15 people.
How much do weekly classes or special offerings cost?
Weekly classes are $15. Class packages & series are available through OM on the River.
What types of payment do you accept?
Currently OM accepts cash/check/paypal online. You can also send payment via PayPal to email@example.com.
How do class packages work?
OM on the River offers class packages: 5/$60 or 10/$100. We keep track of your attendance. There is no punch card. If you are unsure how many classes you have, please ask your host next time you are at OM or contact us at 309.231.9642 or email firstname.lastname@example.org.
Do class packages & individual sessions expire?
Yes. Our cancellation policy has been in effect since 2009.
All class package expire 6 months after first date of use.
If you purchased/received a gift certificate for Heading OM Yoga in 2018, please contact OM for details of use.
How do gift certificates work?
You can purchase an OM on the River gift certificate by contacting email@example.com to use for classes and individual services.
What kind of complementary therapies do you offer individuals & small groups at OM?
Traditional Thai Healing Arts, Reiki & Individual/Group Yoga : Tammy Mitchell : 309.231.9642
If I want to schedule a special event, individual/group private class, or have yoga at my home/office, what do I need to do?
Please contact OM : firstname.lastname@example.org including who, what, when, where, why, along with your vision, goal & intent. Raise yOUR Vibration!